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Massachusetts Tax Relief IRS & Mass. DOR Tax Debt Help

 

Published: November 2026 | Last reviewed: November 2026 | Reviewed by the Republic Tax Relief team of enrolled agents, tax attorneys, and CPAs. Mark Ladd, CEO.

From Boston and Worcester to the Cape and the Berkshires

Massachusetts Tax Relief for Every Taxpayer: Resolve an IRS Bill, Mass. DOR Income Tax Debt, or Estate Tax Problem

In Massachusetts, a tax bill can reach past your bank account. The state can suspend your driver’s license, hold up your nursing or contractor license, and post your name on a public list.

Hospital staff, biotech employees, restaurant owners, fishing crews, and retirees across the Commonwealth work with our team by phone, video, and secure upload. Nationwide reach, Eastern time hours.

IRS and Mass. DOR
Federal and state balances, one team
Individuals and businesses
W-2, 1099, equity pay, and payroll filers
18,000+ cases resolved
In-house team since 2005
Hablamos español
Spanish-speaking clients welcome

Owing taxes in Massachusetts usually means dealing with two separate collectors. The Internal Revenue Service wants the federal balance, and the Massachusetts Department of Revenue (DOR) wants the state balance. They do not share deadlines, forms, or settlement rules.

Republic Tax Relief helps individuals and businesses resolve both. Our licensed enrolled agents, CPAs, and tax attorneys work as one team from our California offices and represent taxpayers in all 14 Massachusetts counties, from Suffolk and Middlesex to Barnstable and Berkshire.

Why Massachusetts Taxpayers End Up With an IRS Bill and a State Tax Bill at the Same Time

Massachusetts has one of the most expensive housing markets in the country and a very high share of people with complicated pay. Good incomes do not protect anyone from a tax problem. Often, they are the reason for it.

These are the patterns we hear about most from Massachusetts households:

  • Equity pay in Kendall Square and beyond. When a biotech or tech employer pays you in stock grants or options, withholding often falls short. When shares vest or sell, the IRS and the state can both send a bill.
  • Housing costs that crowd out taxes. When rent or a mortgage eats most of a paycheck, the estimated tax payment is often the first thing skipped.
  • 1099 income with nothing withheld. Home care aides, rideshare drivers, tradespeople, and consultants can owe federal and state income tax on every dollar, plus self-employment tax.
  • Seasonal work. Cape and Islands businesses and commercial fishing crews in New Bedford and Gloucester may earn most of a year’s income in a few months.
  • Unfiled returns after a divorce, an illness, or a layoff. Our unfiled tax returns service brings missing federal and Massachusetts returns current before more penalties build.

 

Not sure what you owe or for which years? Our back tax help confirms every federal and state balance before anyone makes promises about your tax liabilities.

Your story stays between you and your tax professional. Every case is handled under attorney-client and tax professional privilege standards, so you can speak freely about what happened.

IRS vs. Massachusetts Department of Revenue: Two Collectors, Two Rule Books

Most online advice describes the IRS and stops there. That is risky here, because the Massachusetts rules differ in ways that change what you should do first.

Issue IRS Massachusetts DOR
Bank levy Generally reaches funds in the account when the levy arrives, with a 21-day bank hold Stays in effect for 60 days from service, unless paid or released first
Before enforcement Final notice with a 30-day window to request a hearing Enforcement can begin once a Statement of Account is issued and 60 days have passed since assessment
Driver’s and professional licenses No power over state licenses; passport limits for seriously delinquent debt Can suspend driver’s licenses and registrations and block professional license renewals
Public list No public list of individual debtors, though recorded liens are public Names can be posted if you owe over $25,000 for six months or more
Settlement floor Based on your reasonable collection potential At least $5,000, and generally at least 50% of the underlying tax
Hardship pause Currently Not Collectible status Temporary hardship status; open businesses are not eligible

We work both columns at once. See our IRS and state back tax relief services for how the two tracks fit together.

How the Mass. DOR Collects a Tax Bill: From Notice of Assessment to a 60-Day Levy

DOR moves quickly once a balance is assessed. Knowing which paper you are holding tells you how much time is left.

DOR notice or action What it means for you
Notice of Intent to Assess A proposed bill. You generally have 30 days to respond or ask for a pre-assessment conference.
Notice of Assessment Your first bill. It gives you a 30-day window to pay or appeal.
Statement of Account Your second bill. If you do not act, automated collection or a transfer to the Collections Bureau can follow.
Notice of Levy Lets DOR take bank funds and other property. It lasts 60 days from service unless paid or released.
Notice of Levy on Wages, Salary and Other Income Takes part of each paycheck until the debt is paid or the levy is released.
Notice of Massachusetts Tax Lien A public claim on all your real and personal property. It can block a sale or refinance and hurt your credit.

A paper trail can save a paycheck. In general, DOR does not take enforcement action on amounts you are actively disputing through an abatement application. A good faith dispute filed on time can protect you, while a late one can leave you with few options (Massachusetts DOR: Collections FAQs).

Massachusetts payment agreements and the Lien Waiver

  • Balances of $10,000 or less can often be set up online for up to 36 months, with a minimum payment of $25 a month.
  • Balances above $10,000 go through DOR by phone, carry a $50 monthly minimum, and may require a full financial statement.
  • A Lien Waiver Agreement is a plan of 12 months or less that keeps a lien from being filed. If you can stretch to pay within 12 months, it can protect a home sale or refinance.
  • Interest and penalties keep running on all of these, and DOR can still take your refund.

 

Calls from a private collection agency are a different matter. An agency hired by DOR has no lien or levy power of its own, but DOR does, so these calls should not be ignored.

On the federal side, see IRS collections defense, bank levy help, wage garnishment relief, and tax lien help. Our guides to common IRS notices and stopping a bank levy explain the letters and the timing.

Holding a Notice of Levy? The 60-day clock is already running.

800-676-6014

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When a Massachusetts Tax Bill Threatens Your License or Your Good Name

This is where Massachusetts feels different from most states. For many people here, the license is the income, and losing it makes the debt impossible to pay.

Driver’s License and Registration

After a Notice of Intent to Suspend, you generally have 30 days to pay in full, enter an approved payment agreement, or be approved for hardship. Otherwise DOR marks your record at the RMV, and suspension follows 10 days later.

Professional and Health Licenses

DOR can ask a licensing board to suspend, revoke, or deny renewal when returns are unfiled or taxes unpaid. That reaches nurses, physicians, cosmetologists, real estate brokers, and contractors. A Certificate of Good Standing alone will not restore a license.

Public Disclosure List

Owe more than $25,000 for at least six months, and DOR can send a Notice of Intent to Disclose. After 90 days without a resolution, your name, town, and balance can go online.

Temporary hardship status can restore a suspended license and take a name off the list, but it does not remove liens or stop refund offsets. If you work in health care, see our tax resolution for medical professionals and tax relief insights for medical professionals.

Massachusetts Offer in Compromise: Can You Settle a State Tax Bill for Less?

Yes, but the state program is much narrower than the IRS program, and a rejected offer can cost you real money. DOR reviews only offers based on serious doubt that the tax can be collected.

Five tests you must pass first

  1. All required Massachusetts returns are filed.
  2. The most recent tax year, or the last 12 months of returns, is paid in full.
  3. All required estimated payments for the current year are made.
  4. You have a final Notice of Assessment for everything you owe.
  5. You are not disputing the amount or your responsibility for it.

 

The numbers that surprise people

  • $5,000 floor. An offer must be at least $5,000, even in hardship.
  • About half, in general. The offer should generally be at least 50% of the underlying tax to be considered.
  • Attorney General review. The AG reviews any offer that settles for over $20,000 less than the total, or for less than half.
  • Money up front. A lump sum offer needs 20% with the application and the rest within 60 days of acceptance. Installment offers run up to 24 months.
  • It may not come back. Once basic eligibility is met, payments are kept even if the offer is rejected or withdrawn.
  • It is public. An accepted offer is open to public inspection, and your name and settlement amount appear in the DOR annual report (Massachusetts DOR: Offer in Compromise FAQs).

 

For some people, that public record is a dealbreaker. For others, a hardship status or Lien Waiver gets them further at less cost. We run the math on every path before you send a dollar.

Learn how the federal side works in how the Offer in Compromise program works and the IRS Offer in Compromise questions page.

A Real Massachusetts IRS Case: Off-the-Books Wages and Unpaid Meals Tax

Most tax debt is a money problem, not a crime. Falling behind on a bill you cannot afford is civil. Keeping money that was collected for the government is treated very differently, as this North Shore case shows.

The case: The owner of restaurants in Salem, Peabody, and Seabrook, N.H. paid about $1.5 million in under-the-table wages and did not report them to the IRS, causing more than $439,000 in employment tax losses. He also kept nearly $1.6 million in meals tax that customers had paid.

The outcome: He pleaded guilty and was sentenced to one year and one day in prison, with restitution to both the IRS and the Massachusetts DOR and a $20,000 fine (U.S. Department of Justice).

The lesson: Payroll and meals taxes are trust money. If your business has fallen behind, a licensed tax professional can help you get current and work out the balance through civil channels before it is treated as willful fraud.

Behind on deposits? Start with payroll tax debt relief and our payroll tax debt guide.

IRS Tax Relief Options, Their Massachusetts Counterparts, and Who May Qualify

Almost every federal option has a state cousin with different rules. The right pick depends on your income, allowable expenses, assets, and how long each agency has left to collect. Massachusetts housing costs often run higher than IRS allowances, which makes the budget work especially important.

IRS option What it does Massachusetts counterpart Often fits
Installment agreement Monthly plan that holds off levies while you pay Payment Agreement or Lien Waiver Agreement Salaried staff and nurses with steady pay
Offer in compromise Settles for less than the full amount, if accepted DOR Offer in Compromise with a $5,000 floor Modest income and few assets compared with the debt
Currently not collectible Pauses collection during financial hardship Temporary hardship status, Form M-911 Unemployed workers and seniors on fixed income
Penalty abatement Removes penalties for a clean history or reasonable cause Penalty waiver through Form ABT Serious illness, a death in the family, or lost records
Innocent spouse relief Separates you from a spouse’s debt on a joint return A separate request to DOR Errors or hidden income from a current or former spouse
Audit representation We deal with the auditor so you do not have to Pre-assessment conference, abatement, and Appellate Tax Board appeal A tax audit letter or proposed bill

For the bigger picture, see our complete guide to tax resolution services, our tax debt relief options, and the facts about the IRS Fresh Start Program.

The 4% Surtax: When One Big Year Sharply Increases Your Massachusetts Income Tax

Massachusetts taxes most income at a flat 5%. On top of that, a 4% surtax applies to taxable income above a threshold of just over $1 million, which rises with inflation each year (Massachusetts DOR: 4% Surtax).

You do not need to be a millionaire every year. Here is how one-time filers get caught:

  • Selling a long-held home. Taxable gain on a personal residence counts toward the surtax. There is no separate surtax exclusion for it.
  • Selling a business or a block of stock. One large capital gain can push you over the line for that single year.
  • A big bonus or equity event. Withholding may fall short, leaving a large balance due at filing.
  • Missed estimates. Income with no withholding can require estimated payments that include the surtax, or penalties can follow.

 

A year like this often brings a large federal bill as well. If the cash is already spent, reinvested, or tied up, we can look at payment plans and penalty relief with both agencies.

Massachusetts Estate Tax Bills and Liens on Inherited Property

The Massachusetts estate tax reaches families who would never owe federal estate tax. The state tax applies to estates above $2 million, thanks to a $99,600 credit added by a recent tax relief package, while the federal exemption is many times higher.

In a place where a modest house can be worth well over $1 million, that catches ordinary families. The tax is due nine months after death, and the state exemption does not transfer to a surviving spouse the way the federal one can.

Selling the family home? An estate tax lien can hold up the sale of Massachusetts real estate until DOR issues a release. If an unpaid estate tax bill, a penalty, or a lien is stalling things, call us so we can see what options fit.

Big one-time tax bill or a stalled estate? Get a clear plan in one call.

800-676-6014

Massachusetts Business Tax Debt: Trustee Taxes, Meals Tax, Payroll, and Responsible Persons

Massachusetts calls sales, meals, and withholding taxes trustee taxes because you hold the money for the state. When a business falls behind, DOR can assess a responsible person personally, and the IRS can do the same on federal payroll through the Trust Fund Recovery Penalty.

  • Hardship is not an option for an open business. A company still operating cannot get DOR hardship status, so a payment agreement or offer usually has to carry the load.
  • Each responsible person stands alone. Co-owners and officers must file separate offers, and one person’s accepted offer does not release the others.
  • Good standing can gate your business. Many state licenses and contracts, including marijuana licenses, require a Certificate of Good Standing.
  • DOR can seize a business and its assets after enforcement begins.

 

The Massachusetts businesses we help most often include:

 

Also see small business tax relief, business tax debt relief, and the business tax debt relief questions page.

Back Bay or the Berkshires, the protection is the same. Every return and statement you upload is guarded by bank-grade 256-bit encryption and full compliance with federal data protection and security standards.

Refund Intercepts, Tax Credits, and Cross-Border Filers: Problems Unique to the Bay State

Massachusetts collects in places people do not expect, and its borders create filing errors that surface years later as a bill.

Refunds and Tax Credits

DOR can offset your state refund and intercept federal refunds. A refund you were counting on from a dependent deduction, the child and family tax credit, or the senior circuit breaker can be applied to what you owe.

Casino, Sports Betting, and Insurance

Massachusetts casinos and licensed sportsbooks must check for past-due state tax before paying certain winnings. DOR can also intercept lottery prizes and insurance proceeds.

New Hampshire and Rhode Island Commuters

Massachusetts has no reciprocal agreements with its neighbors. If you live in another state and earn wages here, you generally still have to file. Each year you skip can become an assessment.

Moved Away?

Leaving for New Hampshire or Florida does not end the state’s interest. DOR can question your residency date and tax Massachusetts-source income as well.

City and Town Bills

Motor vehicle excise and property taxes are collected locally, not by DOR. An unpaid excise bill can also block an RMV renewal, so tell us about it when we build your budget.

Part-Year and Nonresident Returns

A part-year resident or nonresident filer can easily misreport income on one return or the other. We review neighboring-state filings before negotiating any balance.

Explore our neighboring guides for Connecticut and New York.

Our Tax Resolution Process for Massachusetts Taxpayers Without a Local Office

We want to be upfront: we do not have an office in Massachusetts. Our team works from our offices in Corona, California and Laguna Hills, California, with calls scheduled around Eastern time.

That works because the IRS and DOR handle nearly all cases by phone, mail, and secure online systems, including MassTaxConnect. For someone in Pittsfield or on Nantucket, it also means no long trip to an office.

 

Flowchart showing how Republic Tax Relief resolves Massachusetts tax problems with the IRS and the Massachusetts Department of Revenue
Flowchart showing how Republic Tax Relief resolves Massachusetts tax problems with the IRS and the Massachusetts Department of Revenue

 

What happens after you call

  1. Confidential consultation. A short call about your letters, deadlines, and monthly budget.
  2. Authorization on file. We file IRS Form 2848 so the IRS contacts us instead of you, plus Massachusetts Form M-2848 for DOR.
  3. Full investigation. We pull IRS transcripts, check unfiled returns and 1099 or equity income, and review any neighboring-state filings.
  4. Protection first. Where the law allows, we act to release levies, protect your license, and preserve abatement deadlines while we build your case.
  5. One coordinated plan. We negotiate in the right order and explain every option in plain English.

 

Common concern How we handle it
“My license renewal was denied because of taxes.” We find out what DOR needs, resolve the account, and seek a release to your board.
“The state took everything in my account, and more may go.” We review the levy, its 60-day window, and whether a release or agreement fits.
“The IRS and the state both want monthly payments.” We build both plans from one household budget so neither falls apart.
“Can a California firm really help me in Massachusetts?” Yes. IRS representation works the same everywhere, and we handle state matters under written authority.

IRS Tax Relief in Boston and Across Massachusetts

A nurse in Worcester, a charter captain in Gloucester, and a software engineer in Cambridge face very different tax problems. We start with Boston, then cover every region of the Commonwealth.

Focus Area: Boston

Boston is where many Massachusetts tax cases begin. High rents, hospital and university paychecks, equity pay, and small neighborhood businesses create very different balances, sometimes within the same block.

Dorchester, Roxbury, and Mattapan
Family businesses, home care workers, and rideshare drivers.
East Boston and Allston-Brighton
Spanish-speaking households, restaurant workers, and renters with side income.
Back Bay, Seaport, and the Financial District
Finance and consulting pros with bonuses, equity pay, and complex income.
South Boston, Charlestown, and Jamaica Plain
Union trades, small landlords, and neighborhood shop owners.

Massachusetts Regions, Cities, and Towns We Serve

Greater Boston

Cities and towns: Boston, Cambridge, Somerville, Quincy, Brookline, Newton, Waltham, Medford, Malden, Revere

Hospital staff, biotech and tech employees, professors, and small landlords.

North Shore and Merrimack Valley

Cities and towns: Salem, Lynn, Peabody, Beverly, Gloucester, Lawrence, Lowell, Haverhill

Restaurant owners, fishing crews, New Hampshire commuters, and Spanish-speaking families.

MetroWest and Central Massachusetts

Cities and towns: Framingham, Natick, Marlborough, Worcester, Shrewsbury, Leominster, Fitchburg

Health care workers, manufacturers, contractors, and tech commuters.

South Shore and South Coast

Cities and towns: Weymouth, Braintree, Plymouth, Brockton, Taunton, Fall River, New Bedford

Tradespeople, commercial fishing businesses, and Rhode Island border filers.

Cape Cod and the Islands

Cities and towns: Barnstable, Hyannis, Falmouth, Provincetown, Nantucket, Oak Bluffs

Seasonal businesses, short-term rental owners, and retirees.

Pioneer Valley and the Berkshires

Cities and towns: Springfield, Chicopee, Holyoke, Northampton, Amherst, Pittsfield, North Adams

College staff, farmers, small manufacturers, and casino or sports betting winners.

Don’t see your town? We help taxpayers in all 351 Massachusetts cities and towns. Call 800-676-6014 and we will tell you right away whether we can help. You can also browse all of our service locations.

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Expert Insight: Tax Attorney and Enrolled Agent Views on Handling IRS Problems Alone or With AI

Massachusetts has no shortage of smart people who are used to solving hard problems on their own. Tax collection punishes that habit, because the mistakes here are about timing and sequence, not intelligence.

  • You cannot dispute and settle at once. An active dispute disqualifies you from a state offer. Choose the wrong order and you can lose your abatement window or waste your initial payment.
  • A state offer can trade privacy for savings. Many people learn only after signing that their name and settlement amount will be published.
  • Twelve months versus thirteen matters. A plan just over the Lien Waiver limit can put a public lien on your home.
  • One budget has to satisfy two agencies. A payment promised to DOR first can throw off the numbers the IRS will accept, and a default with either can restart enforcement.
  • Your financial statement counts. False statements can bring a fine or prison, and DOR audits every offer. A missed asset, such as a Cape cottage or vested shares, can sink the deal.
  • AI blends the two rule books. Chatbots often apply IRS levy and offer rules to DOR cases. A confident wrong answer can cost you a license or an appeal right.
  • Pasting private data into public tools. Uploading returns or your Social Security number to a free chatbot creates a privacy risk you cannot take back. AI also cannot sign a power of attorney or speak with a revenue officer.

 

Our take: AI is fine for learning what a term means. A licensed enrolled agent, CPA, or tax attorney should make the decisions. We explain why in Can AI get a better settlement than a tax attorney?

Want to read more first? Try our Offer in Compromise guide, IRS payment plans explained, and tax settlement insights.

Why Massachusetts Taxpayers Choose Republic Tax Relief

Hiring help with tax debt is a trust decision. Since 2005, founding partner Mark Ladd and our in-house team of tax experts, including enrolled agents, CPAs, and tax attorneys, have helped individuals and businesses nationwide resolve IRS and state tax problems. We work every case ourselves, with no outsourcing.

Cases resolved 18,000+
Client balances settled $220M+
Average client rating 4.9 / 5
Credentials Enrolled agents, CPAs, and tax attorneys
Scheduling Eastern time morning, lunch, and evening call windows
Languages English and Spanish
  • Federal and state handled together. One team, one budget, one plan for the IRS and the Mass. DOR.
  • License-aware. We prioritize the deadlines that protect your ability to drive and work.
  • Settlement honesty. We compare a state offer against its cost, its public record, and your other options.
  • Deadlines tracked. We watch the IRS 30-day hearing window and the DOR notice, levy, and abatement dates.
  • Honest answers. If a settlement is not realistic, we say so and show you a better path.
  • Recognized work. See our awards and recognition.

 

Results vary based on each taxpayer’s facts and finances. Past results do not guarantee a similar outcome.

Wicked serious about your privacy. Encrypted. Confidential. Never shared.

Massachusetts Tax Debt and IRS Tax Relief Frequently Asked Questions

Can you help me if you don’t have an office in Massachusetts?

Yes. IRS and Massachusetts Department of Revenue cases are handled by phone, mail, and secure online systems, and we work under signed power of attorney forms. Our team works from California and serves clients in all 351 Massachusetts cities and towns, including Boston.

I owe both the IRS and the Massachusetts DOR. Can you handle both?

Yes. We confirm both balances, build one household budget, and work the two cases in the right order so a promise to one agency does not break your deal with the other.

How long does a Massachusetts bank levy last?

A DOR Notice of Levy on a bank account stays in effect for 60 days from the date it is first served, or until the debt is paid or the levy is released, whichever comes first. A DOR wage levy continues until the debt is paid or the levy is released.

Can Massachusetts suspend my driver’s license for unpaid taxes?

Yes. After a Notice of Intent to Suspend, you generally have 30 days to pay in full, enter an approved payment agreement, or be approved for hardship. If not, DOR marks your license and registrations at the RMV, and suspension follows 10 days later.

Can unpaid state taxes stop me from renewing my nursing or professional license?

They can. DOR can ask a licensing board to suspend, revoke, or deny renewal of a license when returns are unfiled or taxes are unpaid, unless you have disputed the tax in good faith. Renewal generally requires DOR to release the license directly to the board.

Does Massachusetts have an offer in compromise program?

Yes. DOR can settle a tax debt for less than the full amount when there is serious doubt the tax can be collected. The offer must be at least $5,000, generally should be at least 50% of the underlying tax, and all five basic eligibility tests must be met.

Is a Massachusetts offer in compromise kept private?

No. An accepted state offer is not protected by the usual tax confidentiality rules. The agreement is open to public inspection, and your name and settlement amount are published in the DOR annual report.

How can I avoid a Massachusetts tax lien?

You can pay in full or ask for a Lien Waiver Agreement, which is a payment plan of 12 months or less. All outstanding returns must be filed first. A longer payment agreement may still come with a lien.

Will my name be posted on the Massachusetts tax delinquents list?

It can be if you owe more than $25,000 and have not paid for at least six months after assessment. DOR sends a Notice of Intent to Disclose first, and you have 90 days from that notice to resolve the debt before your name, city or town, and balance are posted.

What should I bring to my free consultation?

Any IRS or Massachusetts DOR letters, your latest tax return if you have one, W-2s or 1099s, equity compensation statements if you have them, and a rough idea of your monthly income and bills. If records are missing, we can request IRS transcripts for you.

More answers: tax resolution questions, tax debt relief questions, IRS collections defense questions, bank levy questions, and IRS payment plan questions.

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Sources

 

Republic Tax Relief is a private firm and is not affiliated with the IRS, the Massachusetts Department of Revenue, the Massachusetts Appellate Tax Board, the Registry of Motor Vehicles, or any agency of the Commonwealth of Massachusetts. This page offers general guidance, not legal advice or tax advice for your specific situation. Tax laws, deadlines, and agency procedures change, so consult a qualified tax professional or contact the agency directly before acting.

Speak With a Tax Relief Professional About Your Massachusetts Tax Debt

Your paycheck, your license, and your home are worth protecting. Let’s start today.

Whether the letter came from the IRS, the Massachusetts DOR, or a collection agency, one short call shows you where you stand, what is at risk, and which options fit. Your consultation is free and confidential.

About Republic Tax Relief

Republic Tax Relief helps individuals and businesses nationwide resolve IRS and state tax problems, including back taxes, levies, liens, unfiled returns, audits, and payroll tax debt. Since 2005, our in-house team of enrolled agents, CPAs, and tax attorneys has resolved more than 18,000 cases. From our offices in Corona and Laguna Hills, California, we represent clients in all 50 states and the District of Columbia. Call 800-676-6014 or contact us online for a free, confidential consultation.