PRIVACY NOTICE
Last updated November 26, 2024
Republic Tax Privacy Policy
Thank you for choosing to be part of our community at Republic Tax (“Company“, “we“, “us“, “our“). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase services from republictaxrelief.com (the “Site”) or Republic Tax (the “Company”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to us, and information about how you interact with the site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through our site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Advertising and remarketing
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing campaigns).
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
PAYMENT PROCESSING
All payment information we collect is encrypted, tokenized, and stored securely by our payment processor Braintree. Braintree is a validated Level 1 PCI DSS compliant service provider. RTR does not save any sensitive payment information entered on our site. To read more about Braintree and data security see https://www.braintreepayments.com/features/data-security.
SHARING YOUR PERSONAL INFORMATION
We do not share your Personal Information with third parties.
RTR may use and disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
California requirements
RTR does not sell your information. Information we collect is only shared as described in this policy. We use your information for purposes listed in this policy for ‘business purposes’ under the CCPA. These purposes include:
Protecting against security threats, abuse, and illegal activity. RTR uses and may disclose information to detect, prevent, and respond to security incidents and for protecting against other malicious, deceptive, fraudulent, or illegal activity. For example, RTR may disclose your name, IP, device, geolocation, and address if fraudulent activity is detected.
Order processing. RTR may share personal identifiers such as your name, address, and phone number to third parties when we ship our products or services to you.
DATA RETENTION
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
Mobile Terms & Conditions
Republic Tax offers its customers marketing and promotional mobile alerts (e.g., service reminders) by SMS message (the “Service”). By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Republic Tax reserves the right to stop offering the Service at any time with or without notice. Republic Tax also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.
By opting into the Service, you:
- Authorize Republic Tax to use an automatic telephone dialing system to send recurring automated text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
- Acknowledge that you do not have to agree to receive messages as a condition of purchase.
- Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
- Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, email customer service, [email protected]. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you’ll also need an email account you can access from the device, along with a browser or other software that can display the emails.
Content You May Receive
Once you affirm your choice to opt-in to the Service via SMS, your message frequency may vary. You may receive alerts about:
- Service promotions
- Service Updates
- Meeting Updates/Confirmations
- Deadline reminders
- Follow-ups to emails sent
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone’s pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.
Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Republic Tax may add or remove any wireless carrier from the Service at any time without notice. Republic Tax and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.
To Stop the Service
To stop receiving text messages from Republic Tax, text the word STOP to 49316 or any number you received an SMS message from at any time or reply STOP to any of the text messages you have received from Republic Tax. This is the exclusive method for opting out. After texting STOP to 49316, you will receive one additional message confirming that your request has been processed.
Questions
You can text HELP for help at any time to 58607. This will provide you with an email to contact customer support, [email protected]. You can also contact us at Republic Tax 255 E Rincon St #225 Corona, CA 92879.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Mobile Terms and Conditions are subject to change at any time without notice.
CONTACT US
If you do not feel comfortable ordering via the internet, feel free to place your order via phone at 951-824-1708
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Harvard Han, by email at [email protected], by phone at 800-676-6014, or by post to:
Republic Tax
Harvard Han
255 E Rincon St Suite 225
Corona, CA 92879
United States